Frequently Asked Questions


What is an IBCLC?

IBCLC stands for: International Board Certified Lactation Consultant

IBCLC’s are healthcare professionals specializing in the clinical management of breastfeeding. IBCLCs work with families to help achieve their breastfeeding goals and manage both common and complex breastfeeding challenges. They are the “gold standard” for lactation care.

How do I prepare for a consultation?

Please fill out the paperwork and sign the consents PRIOR to our appointment. This makes our time together more productive as we are able to focus fully on you and your baby.

I understand that babies are not predictable and run on their own schedules, if possible try and make sure your baby is hungry within the hour of our appointment time.

Gather your supplies such as your breast pumps, nursing pillows, bottles, pacifiers, etc. I want to be able to address any questions you have about these things!

I carry a small stock of flange inserts, bottles, special pacifiers, etc. Prenatal consultations include one set of flange inserts at no cost, all other supplies will be invoiced.

During most consultations, your baby will be weighed at the beginning of our consult and after a breastfeed to determine milk intake and ability to transfer milk from the breast. I use the DS4500 Doran Infant Lactation Scale that is accurate to 2g.

I am an animal lover, but I do ask that any pets unsure of strangers or that may be a distraction during our time together are put in a different space for the duration of our consultation.

Insurance Coverage

Per the Affordable Care Act, lactation care is mandated to be covered by most insurance plans, however companies vary in the care that they cover. I accept most United Health Care, Aetna, and Cigna plans and this will off-set the cost of your package. I am out-of-network with all other insurance providers and will write a super-bill (a detailed receipt with all information your insurance provider needs to file an out-of-network claim) for you to submit for reimbursement of our consultation once it has been completed. I do not guarantee that all or any portion of the consultation will be reimbursed by your provider. I suggest that you call your insurance company to inquire about out-of-network lactation benefits provided by a RN, IBCLC.

With the purchase of lactation care packages, care starts at the time of purchase and it’s possible you can submit a superbill for reimbursement immediately. Some insurance plans will request that they are broken up per consultation, in which case you will receive one after each consultation.

While I accept insurance, it's important to understand that most insurance companies do not adequately reimburse for the level of high-quality, personalized lactation support that I provide. I will do my best to help you use your insurance benefits! I do realize that the cost of this type of care is not an option for some families which is why I am transparent about pricing and the support that I provide and have trusted referrals when needed.

Payment & Cancellation Policies

Payment is required to secure your appointment. Some insurance plans are accepted to offset the cost of the consultation. The details of this are discussed in-depth prior to booking. Cancelations that do not provide 24 hours notice will incur a $100 fee. No-shows will incur a fee equal to the price of the consultation.